Valentine’s Day Duos eDM

This email formed part of Skinstitut’s exclusive Valentine’s Day Duo campaign. The campaign offered three product pairs that included one of Skinstitut’s new Power Serums alongside a popular core product at a reduced price.

Open Rate: 39.1%
Click Rate: 1.6%
Placed Order Rate: 0.15%
Total Sales: $7133

This email promoted the launch of three limited edition Mother’s Day kits. I used Skinstitut’s secondary colour palette (blue, pink and orange) for each kit’s section – mirroring the packaging colours of each product.

Open Rate: 40.7%
Click Rate: 2.4%
Placed Order Rate: 1.7%
Total Sales: $9684

Mother’s Day Kits Launch eDM

Double Cleansing eDM

A product-based email promoting Skinstitut’s Daily Double Cleanse Duo Pack and Gift With Purchase offer, I incorporated the doubled-up text effect from the kit’s packaging into this eDM.

Open Rate: 44.7%
Click Rate: 1.8%
Placed Order Rate: 0.1%
Total Sales: $7450

Exfoliation Station eDM

A copy-heavy eDM, the main focus of this was to educate customers on exfoliation and provide product recommendations for them to try. I gave the products drop shadows to make them feel more dynamic and add some visual interest to the simple, pared-back design of the email.

Open Rate: 43.2%
Click Rate: 1.5%
Placed Order Rate: 0.1%
Total Sales: $7791

VIP Offer eDM

This email was sent to a small group of 740 high-value 'VIP' customers and included an exclusive 30% off offer. The year before this I used animated candy hearts in an email targeting the same group of customers. That email generated over $17,000 in sales. By using the same design a year later, I hoped to subtly build rapport with these customers with a familiar design. Because it was going to a select group of 'VIP' customers, I also wanted the design to be a bit out of the ordinary to show that this wasn’t a mass email.

Open Rate: 59.5%
Click Rate: 16.2%
Placed Order Rate: 8.8%
Total Sales: $13,340

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Skinstitut Packaging

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Power Serums